In the wake of the Great Recession, many have asked how increased workloads and decreasing budgets may be affecting the engagement and satisfaction of the over 19 million employees within the state, local and education markets.
To answer these questions, a two part study was conducted by the GOVERNING Institute (research subsidiary of e.Republic) during the spring and summer of 2012. The 2012 study is, by far, the industry's most comprehensive study to date on this subject within the state and local government markets and presents benchmark findings about the current state of employee engagement and satisfaction across all verticals as well as top strategies on ways to increase engagement.
Part I: Qualitative Research Study (March – April, 2012)
Online discussion and survey (through GOVERNING Exchange1) among state and local government leaders to determine how they were qualifying and measuring employee engagement in their organizations. Over 250 senior decision-makers and managers participated.
Part II: Quantitative Research Study (June – July, 2012)
Online survey instrument distributed among a sample of state and local government employees to establish an employee engagement index, establish benchmarks and understand the drivers of satisfaction. Over 2,200 state and local government employees participated2. |